Help Centre
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Getting started
Brands describe what they want made in a brief. We match the brief privately with verified manufacturing partners and both sides review each other anonymously. Identities are shared only when both approve, and a success manager then makes the introduction. First matches arrive within 48 hours.
BrandForge is in an invite-only beta. Request an invite at /request-invite and we review requests within one working day. Once you have a code, create your account as a brand or a partner and complete your company profile.
No. Matching is double-blind, so there is no browsable directory of partners or of live briefs. Each brief is matched privately, and you see anonymised partner profiles until both sides approve.
FMCG: food and beverages, personal care and cosmetics, home care, health and nutraceuticals, pet care and packaging.
For brands
Brands pay ₹9,999 + GST per project listing. A listing gives you one brief, active for 90 days, matched with verified partners. Add-ons such as Expedited Matching (₹4,999 + GST, 24-hour response guarantee) are optional. There is no free brand plan.
If no successful match (both sides approved) happens within 51 days of purchase, you can claim a full refund of the listing fee from your Billing page.
A brief describes your manufacturing need: product category, quantity, budget band, timeline, packaging and required certifications. Partners only see an anonymised version.
A connection is created and a success manager coordinates the introduction, meetings and next steps outside the platform.
For partners
Partners can join on the Free plan. Professional is ₹4,999 + GST a month and Enterprise is ₹14,999 + GST a month. Success fees on completed deals are 5% on Free, 3% on Professional and 2% on Enterprise, shown upfront on the Pricing page.
Upload the mandatory documents for your category from your dashboard. Our team reviews documents within two working days. You appear in matching once every mandatory document is approved.
Briefs are matched to you privately and appear in your Smart Matches inbox. There is no open board of briefs. Keep your company profile and capacity up to date so the right briefs reach you.
Account and billing
Your plan, project credits, invoices and receipts are on the Billing page (/billing), reached from the Account menu.
Email team@brandforge.solutions. We reply within 8 business hours.
Data is encrypted in transit and at rest, access is role-based, and partner and brand identities stay hidden until both sides approve. Our infrastructure runs on providers with SOC 2 Type II reports. See the Security page for details.