Terms of service

1. Acceptance of terms

By accessing or using BrandForge ("Platform," "Service," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services. These Terms constitute a legally binding agreement between you and BrandForge.

2. Definitions

• "Brand" refers to companies seeking manufacturing services
• "Partner" refers to manufacturing partners offering production capabilities
• "User" refers to any individual or entity using the Platform
• "brief" refers to Request for Quotation submitted by Brands
• "Match" refers to a connection between a Brand and Partner

3. User accounts

3.1 Registration

To use certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update this information to keep it accurate.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorised use of your account.

3.3 Account Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your company. By using the Platform, you represent and warrant that you meet these requirements.

4. Platform services

4.1 Matching System

BrandForge provides a double-blind matching system that connects Brands with Partners based on business requirements and capabilities. We do not guarantee any specific match results or business outcomes.

4.2 Verification

We conduct verification of Partner profiles. However, verification does not constitute an endorsement, warranty, or guarantee of a Partner's capabilities, reliability, or suitability for any particular project.

4.3 Platform Role

BrandForge acts solely as a platform connecting Brands and Partners. We are not a party to any agreements between Users and do not control the quality, safety, legality, or availability of services offered by Partners.

5. User obligations

5.1 Prohibited Conduct

You agree not to:

• Provide false, inaccurate, or misleading information
• Impersonate any person or entity
• Circumvent our matching system or fees
• Violate any applicable laws or regulations
• Transmit viruses, malware, or harmful code
• Scrape, harvest, or collect data from the Platform
• Interfere with the Platform's operation
• Use the Platform for any fraudulent purpose
• Harass, abuse, or harm other Users

5.2 Content Standards

All content you submit must be accurate, lawful, and comply with applicable regulations. You are solely responsible for the content you post and its consequences.

6. Fees and payment

6.1 Subscription Fees

Certain features require paid subscriptions. Fees are charged in advance on a recurring basis and are non-refundable except as required by law or specified in our refund policy.

6.2 Transaction Fees

Partners may be subject to success fees or commissions on contracts facilitated through the Platform. All fees are outlined in your subscription plan or service agreement.

6.3 Payment Terms

You agree to pay all fees when due and authorise us to charge your payment method. If payment fails, we may suspend or terminate your account.

7. Intellectual property

7.1 Platform Rights

The Platform and its content, features, and functionality are owned by BrandForge and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

7.2 User Content Licence

By submitting content to the Platform, you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, and display that content for the purpose of operating and improving the Platform.

8. Confidentiality

Users may have access to confidential information through the Platform. You agree to maintain the confidentiality of such information and use it only for legitimate business purposes related to the Platform. Our double-blind matching system is designed to protect user confidentiality until mutual approval is obtained.

9. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Platform will be uninterrupted, error-free, secure, or free from viruses. You use the Platform at your own risk.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BRANDFORGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER DIRECT OR INDIRECT, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE PLATFORM.

11. Indemnification

You agree to indemnify, defend, and hold harmless BrandForge and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Platform, your violation of these Terms, or your violation of any rights of another.

12. Termination

We may suspend or terminate your account at any time for any reason, including violation of these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Platform will immediately cease.

Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Dispute resolution

Any dispute arising from these Terms or your use of the Platform will be resolved through binding arbitration in accordance with the laws of India, except where prohibited by law.

You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits or class-wide arbitration.

14. Changes to terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform. Your continued use after changes become effective constitutes acceptance of the new Terms.

15. General provisions

15.1 Governing Law

These Terms are governed by the laws of India without regard to conflict of law principles.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 Entire Agreement

These Terms constitute the entire agreement between you and BrandForge regarding your use of the Platform and supersede all prior agreements.

16. Contact information

For questions about these Terms, please contact us at: